I had an issue with my vehicle and it was fixed correctly and I was kept informed during the process. I am impressed with the service team and the great work that was done. I had my vehicle at another dealership and they couldn't find the issue but it is now correct and is perfect. Thanks to all of you.
Bought at 2025 Tahoe in May, by the end of May noticed rattles in the interior back side panels. Was told they fixed them. Drove the vehicle 45 minutes to my home, it was not fixed. Returned a week later for the same rattle that they “finally fixed.” Again, a month later the rattle returned. I need my vehicle so I didn’t make it back in until yesterday, November 7 where they said they adjusted the panel and fixed it, mind you I also have paint coming off a small piece on the exterior window that also had to be looked at. ... Read More DealerRater - Nov 8, 2025
Do not go here. Bought a brand new Chevy trax, only put 2,000 miles on it so far and the check engine light is on and I can’t even put gas in this car. They claim they fixed the issue, I go to pick my car up the check engine light is still on so they take it back and this time they claim they forgot to “tighten” a clamp down. Now a day later my light is back on again and nobody can answer a phone call. Worst place I’ve ever bought a car from!
In the area and stopped in to ask and was Told us they didn't require arbitration agreement to buy a vehicle. (I'm a veteran and do not believe in being forced to give up my rights) made another trip the next day to purchase one and explained this to 3 employees who said it was only required on extended warranty. Spent couple of hours of our time only to find THEY LIED. First paper they stuck in front of me...We walked out.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
Joe Holland Chevrolet, Hyundai, Volkswagen has served the Kanawha Valley for over 50 years, and continues to make an investment in our community. Customers come from Kanawha, Putnam, Jackson, Roane, Clay, Nicholas, Fayette, Raleigh, Boone, Lincoln, Logan and Cabell counties because they realize that honesty and integrity come first. Joe Holland is committed to family values and provides a culture that embraces the “Golden Rule.” We treat others the way we want to be treated. Our entire facility closes on Sunday in order to give employees time with their families and also honor the Lord’s Day.
Whether you are in the market for a reliable and affordable pre-owned car, truck, suv, or a new car or new truck; Joe Holland WILL MAKE THE BEST DEAL. The Joe Holland Staff is committed to 100% Customer Satisfaction in both Sales and Service. Our Sales Staff will work hard to make sure you have a rewarding buying experience and an awesome ownership experience in your vehicle of choice. Our Service Department will work just as hard to provide service for any of your automotive needs to protect and maintain your investment. We’re dedicated to being your automotive partner.
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